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I am very unhappy with Lens Crafters in Harper Woods, Michigan . I took my daughter in there on 1-11-13 . After exam and she picked her glasses . They checked my insurance first to find out what coverag I had , which was no problem . The problem first began with , I had to paid in full before her glasses could even get started . Most eye places will let you pay half to place order and the other hald when you pick up the glasses . I know this because I have been several eye places that do that . I was told they would be rushed due to poor vision she has . I called almost everyday checking to see if glasses where in . Some of the sales people where very short , maybe because I was calling so much . Then today I called and was tols I was on the list to be called . Her lens broke in the lab , now it will take even longer to get this glasses . This is not how a large company like Lens Crafters should treat customers . I was going to pay for extra insurance for her glasses , but I will not give another penny to Lens Crafters . I also was going to make appointment to get my eyes checked and purchase new glasses .The doctor was not even friendly , nor did she even go over her exam , only briefly .MY DAUGHTER EYES ARE NOT GOOD .THE DOCTOR SHOULD HAVE BEEN MORE DETAIL . AND ALSO SHE SHOULD HAVE SPOKE WITH ME IN PRIVATE . SHE CAME IN THE WAITHING ROOM AND SAID , MY DAUGHTER NEEDS TO WEAR HER GLASSES ALL THE TIME . WHICH I ALREADY NEW THAT . But I WILL NEVER GO TO ANY LENS CRAFTERS . I WISH I WOULD HAVE NEVER BROUGHT MY DAUGHTER TO LENS CRAFTERS .IF I WOULD WOULD HAVE TAKEN ANYWHERE ELSE SHE HAVE HAD HER GLASSES BY NOW .THIS IS UNEXCETABLE !!!!!. I AM VERY , VERY UPSET AND UNHAPPY . I GIVE LENS CRAFTERS NO STARS . I WILL NEVER RECOMMEND LENS CRAFTERS TO ANYONE !!!!!!!!!!! ANDREA GRIER


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