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This is concerning Store Lincoln NE. I have bought two pair for glasses from this store and I feel like an idiot. I thought that the mistakes made on my first pair of glasses would not be repeated again, how wrong I was. They call you to come and get your glasses they are ready, then when you arrive they say that your glasses are not ready there was an error(missing a coating or two) it will take at least 7-10 working days. Then you find out it will be a little longer. Then my second pair I was called and when I put the glasses on I could barely see. Upon asking a few questions the glasses were made wrong, he had my script in his hands looking at the script and then the glasses he knew the glasses were wrong and then proceeded the song and dance saying it would be 7-10 working days.

When the glasses came in and I started to complain the lady started out "did I give them the right script" as if, then with out a breath she continued they must have written it down wrong" I started to tell her what happened and she cut me off saying"well the glasses are here now so we won't worry about what happened. That made me furious.I will have to think real hard about going there again or telling anyone to go there!!!!


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