Flag True Value Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

This past year, my husband and I spent well over $1,500 for landscaping materials from our local True Value store in Salina, KS, in addition to several hundred dollars on other items. During my visit to the store on Nob. 26th, I was treated horribly by the assistant supervisor named Tonya. In front of other customers and employees, she made slanderous accusations regarding some previous returns I've made to the store. I asked her to present a record of these returns I've made based on her accusations against me. I informed her that I was going to call the Corporate office regarding this incident.



Since Tonya had issues with me, I believe she should have spoken to me privately instead of publicly. Tonya continued to make slanderous remarks about me in front of other people. After I was able to show a recent receipt that proved her wrong, I asked if she was going to apologize, but she refused. My husband was with me and witnessed it. Because I felt that Tonya was wrongly judging me, I told her that "God is our judge". She made comments about not liking that I "brought religion into it". I was later accused of making a public scene, and Tonya threatened to call the police. I reminded them that she publicly initiated the incident. I was treated in an unethical unprofessional manner. I am very upset about this and believe it needs to be resolved, and I expect an apology from Tonya. I would appreciate a call from the Corporate office to discuss this more thoroughly. Thank you. ~ Mary Nowak


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video