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Hello,
7-20-15 at 9:45 am I experience the most Disrespectful and Rude teller at location 7310 East Arapahoe Road Centennial Co. 80112.I have been banking for 50 years and never been to any bank that do not ask the following questions:
-May I help you
-What can I do for you Today
-What transaction do you prefer
-Do you want to make a Deposit
-What account do you want it in
Until 7-20-15 NON of the questions were ask. The teller was totally Disrespectful all she ask is do I what an account balance and demanded my ID so she can give me my balance. So she took my card and money and went to the Teller window and open my two accounts because I watched her and put my money where she felt like adding and never ask what I wanted done and then she gave me a receipt for the deposit and would not give me an Account Balance. I had to ask 3 TIMES to give me my balance and she just looked at me. I told her she did not ask where I wanted my money placed and then she asked. I told her the checking so I could get out of there and go back to work and I had to ASK by YELLING again for my balance. This was totally RUDE and DISRESPECTFUL I wanted my money added to my SAVINGS.If she had did her job right then she would have known what transaction I wanted. Why are you hiring people and not training them right? This is 1st time in my 50 years of banking experiencing this kind of DISRESPECT & RUDE behavior. I have gone to that bank several times and was treated with TOTAL RESPECT by Jenny and Chris they are always professional and always ask what transaction I wanted to do every single time.I will never go in that branch again if I see this RUDE teller is the only one there. I don't know her name and the only number on my receipt is 21122-02.I did not get out of there until 10:05 dealing with her.


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