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This service department is a mismanaged, 3 ring circus! The employees are ILL TRAINED, rude, unprofessional and incompetent. Their credit card department is beyond frustrating to deal with..no one speaks English and it's near impossible to communicate effectively. I will NEVER shop Old Navy and I'm closing my credit card account!! BEWARE!! Oh, I've left 3 voice mails for President of Old Navy!!! He or his assistant have NOT returned any of my calls!!!!!!!!


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