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I went to an NTB (National Tire & Battery) with a coupon for an oil change and a tire rotation. They said they could do the oil change but not the tire rotation because my front two tires on my van were smaller than the rear tires and were showing bald spots on the edges. I took my van back to my Discount Tires in Cedar Hill, TX, where the front two tires were put on. The manager, Jaymie Gaddis, looked at my tires, checked his computer, saw that an employee had installed the wrong size tires FOUR YEARS EARLIER, and said it was their mistake and they would make it right. He then proceeded to check the Discount Tire inventory and had two new tires of proper size put on as rear tires and moved my old back tires to the front. The cost to me was ABSOLUTELY FREE! Discount Tires has always taken care of me and managers like Jaymie Gaddis of Cedar Hill, TX, are the reason why I will continue to be a loyal Discount Tire customer.


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