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I ordered two items on Dec. 10th 2015. Paid 3 day fee. It's Dec. 2oth and the 1-866-426-1285 number has been no help. Called 4 seperate times and each time the refused to let me speak to a manager and have told me that the issue had been transfered and the proper authorities notified. Since it cannot be tracked further than Charlotte NC on Dec. 13 and disappeared since that point I have twice asked that they reship the order overnight since it is so late. Each time I have been told that "someone" will get back to me within 24 hrs and I have had no further commmunication. TERRIBLE customer service. I feel like you have stolen frome me!


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