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Hello-

I visited your store on New Bern Ave. today in Raleigh.I attempted to explaing my problem-all my tail lights went out on my Sprinter- and I thought it had to be a fuse. Your associate said it had to be the bulbs themselves. He came outside to check and confirmed it to me and I asked if he had a star screwdriver and he opened the trunk to his car and pulled one form his tool box and began to take off the lens to examine which bulbs were bad. Then he went inside to go over the vast amount of bulbs to find the right ones and fit them perfectly. Thankfully, there was another associate there and when a few more customers came in he went back to help his comrade. He kept coming back to help and it made my day as I am not too mechanically inclined in fact not at all. I think his name was Darren- an African-American man. I hope you can recognize a prize employee for what he is.


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