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I have been a customer at the Kalkaska, MI location for over 30 years and never have had such bad service since recently. I ordered a set of shocks for my truck and was told they would be in the next morning. So, I took my old ones off and the next morning went to get the parts. They ordered the wrong ones! No apology, nothing! The previous day, I bought a small bottle of acetylene only to find when I got home (14 miles away) that the bottle was empty! I took it back and exchanged it and again, No apology, nothing. Just a smart remark about not knowing how much gas in in the tanks they sell. Not going to this store again even if I have to travel for a part. By they way, we have an O'Rielly's, an Advance Auto Parts and an Auto Value in our town of Kalkaska, MI. Guess they don't want my business anymore.


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