Flag Harbor Freight Tools Customer Service Review

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Santa Fe store at least had some nice employees. However, most of them are not very knowledgeable either. (Amarillo store is the worst[3800 feet])I bought a generator which requires a high altitude kit to operate above 3000 feet (and which was sold at a location above 3000 feet) and to not void the warranty, which an installation sheet was included in the owner's manual but no kit was supplied. After an hour on the phone and being disconnected once and transferred twice and going from regular customer service to corporate customer service, nobody can do anything for me. What a racquet!! :-(


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