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I called Customer service and spoke with Shady ( i know her name is weird, Shady, like in Shady person) anyway, I had a great experience on asking her about my order. She was polite but not enthusiastic. I received an email stating that one of my items was on backorder and then I received another email stating my order was canceled. I called to ask was my entire order canceled or just that item. She replied that the emails are not very detailed, they are very generic. I agree! As much money as their clothes cost, they should upgrade there emails and customer service should sound like they love working for Abercrombie & Fitch. Show a bit more interest. Overall I didnt wait but 1 minute, conversation was cordial.


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