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Very very poor customer service..........I made a purchase on line.That was my first mistake. The item never arrived at store. Called customer service and cancelled order and ask for a refund. I was told that it would take 3 to 6 days for them to issue a credit to my account. Checked my account again in 6 days and no refund. Call customer service again, was told that it would take 3 to 6 days for them to issue a refund. I told them that I already waited the required amount. Was told that it had to be sent to corporate to be approved and it would take 3 to 6 days before they could issue a refund. Waited another 6 days and still no refund. Called again in 6 days and still the same old run around. I guess they don't know how to use a computer.Ace let me help you out.................You set down at the computer, you enter my account number into the computer and after you do all that, you hit the ENTER key.Wasn't so tough was it ? I got two purchases for the price of one.................My First and My LAST. Much better service at HOME DEPOT............... Will send copy to BBB


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