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My husband purchased four new tires in grand prairie tx in March of 2016, while traveling home to Hot Springs Ar, the bolts and lug nut stem broke on the driver rear side, cause damaged to reat lug nut stem on the wheel driver, we have pictures to support our claim, we contacted the manager at the gp location, Taylor Coe store. , he stated he has submitted all paperwork to corp and as of today July 4, 2016 we have not heard or received any correspondent inregard to this matter. We feel we have waited patiently, we want this matter resolved, this accident could have caused the life of my entire family. We want to be compensated for the inconvenience, we would appreciate any assistant in resolving this matter. Thank you,


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