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I went to the Citizens Bank located in the Stop & Shop in Falmouth, Ma.this morning. I work for a home health agency and was depositing an elderly clients money in her account
The girl at the counter, her name was Alexandria was very short with me to begin with and then she couldn't read the account # the client had written.She expected me to know it and when I said I had no idea, she gavee the deposit back and said she couldn't process it. Could she not have looked up the name on the deposit slip? I looked at it and one of the numbers looked like a 4 and not a 7 like she thought. Then she found it. But very rude the whole time. I am 70 yrs.old and have dealt with Citizens a long time and I can say I have never had a rude person like this.


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