Flag Harbor Freight Tools Customer Service Review

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I shopped at the new store in Troy, Ohio yesterday. The cashier was very helpful and informative about how their discounts and coupons work. The acting manager ,as he called himself, Ivan was very rude and condescending to the cashier. There had been misunderstanding about refunds and who was talking on their walkie talkies. He made sure to say to her rudely in front of customers that He was acting as the manger in the store right then. I went to my car and had to find a receipt to feet an additional discount on a prior purchase. I waited in line. A lady a head of me wanted a tools cart. The cashier called for a staff member over the walkie talkies to assist her. Ivan again came up to her and rudely asked for the pull ticket. He General attitude and looks he was giving her was like She was beneath him and could talk down to her. I spoke up when he walked away and told her how rude he was.she said that that was mild compared to how he treats her. If this is the attitude allowed , I won't be shopping at this store much.


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