Flag 24 Hour Fitness Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

On 8/03/16 I went to 24hr in Santa Fe Springs, CA at 11:30 am. I went in steam room and then jacuzzi, had my wallet wrapped in plastic bags in my pocket walked out of jacuzzi and into locker room, when I found my wallet missing went right back to jacuzzi and no wallet no wallet to be found. Told manager he looked didn't find it, then he looked at security camera footage saw a guy pluck wallet out of water and walk into locker room then leave. It was suggested I file a police report to start investigation. I called 9/16/16 in morning to see what has transpired since. I was disappointed he is still a member at 24 hr fitness. Just before I called 24hr fitness a credit card company called me to see if I had initiated an application for credit I said I did not. That was the 3rd time I received a call asking if I initiated credit application. So this guy is still a member of the club and is trying to get credit under my name. I would think all members of 24hr fitness deserve some protection especially after losing our ID and social security & credit cards. Come on 24 hr fitness step up and revoke this theive's membership.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video