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I would love for the owners of Ashley Furniture Homestore,the Dufresne Spencer Group, better known as DSG, to contact me to discuss the poor quality of the sofa that I bought from one of their stores in Kentucky. This group states that they go above and beyond for their customers. But they haven't for me. I have been dealing with their response team for two months, but I have not received any satisfaction because they have done nothing but re-stuff one side of my two-recliner sofa and this action made the sofa look worse than when he started(stitching still does not match and indention's in seating area now are not aligned. You can see stitching on one side of couch, but not the other side. Does this sound like the excellent product and services that honors God and blesses your customer that you speak of in your company's mission statement?


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