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I had to tell you about my online order experience. My discount would not work on my order so I called the customer service line. A gentleman by the name of William explained to me they were upgrading the system and that was the reason for my problem, he in turn took my order and the discount and finalized my payment. He was one of the most polite people I have EVER dealt with. He thanked me MANY times for being a good Kohls customer, and also told me how he likes to make customers happy, as he loves his job! I was so impressed by William ( I wish I had gotten his last name). He should be commended for excellent Customer Service!!!
Sincerely,
Donna Wagner


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