Flag Payless Car Rental Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Rented a car at Tampa Airport. Declined all extra coverage, insurance, etc and had an confirmed estimate from AARP for $715.00. The car they gave me reeked of smoke and the rear seat was badly stained. When I returned the car, on time and undamaged, the shuttle bus was leaving and the man said that it was all OK and they would send a receipt. I never saw any receipts and the bill showed up on my Amex card for $1,400.97, a 100% overcharge. I lodged a complaint with Amex and filled out "a customer service ticket" with Payless. Stay away from these people!!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video