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I have been unable to get a sensible answer to my question about my billing. Frank Lacey,

1200 Forest, Oak Park, Il. Acct No. 40372501. I received a billing for $116.35, and was told that this was for missed payments. I told your representative that I have not received a billing from the Tribune for those payments. She was unable to explain why no statements were sent to my above address. Please check your records, and you will discover that this has happened several times in the past, and I have received late billing notices. I pay my bills when I receive statements, but cannot pay if no statements are received. I am really concerned about the Tribune's lack of ability to manage my account. This is happening so frequently that I am considering just dropping the paper.

Please correct this problem so that I receive my billing statements as I should according to my agreement with the Tribune



Frank Lacey


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