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Open letter to PetSmart PetSmart: When you have the ability to possibly reunite a dog with its family why would you not want to make that happen? My daughters dog ran off 4 days ago and she has done everything possible to try to find her. She received a call from someone at Pet Smart Concord saying that someone brought in a dog matching the description to see if she had a chip. But by the time those a in the know knew that had happened she had left the store. My daughter later was told that the manager either personally knows this person or has access to at least a phone number and email address. My daughter went to see this manager and after getting caught in a number of lies, he told her he "would not get involved". My question is, why not? Why would you not reach out if you had the abilty to do so and pass along my daughters info to this person? Why do you even work in a pet store? I guess it's just a job for you! But, for dog lovers that are missing a part of their family any glimmer of hope means everything in getting that family member home. To add to their pain, last night my daughter received a call from someone at the store telling her essentially to back off. What the is that all about? Is intimidating your customers and employees how you handle things now? Or did this sorry excuses for a pet store manager put one of his employees up to that in the hopes of bringing more hurt onto this family that is already hurting? I am someone that has had dogs most of my life, as well as a Cat or two, some fish and I currently have 3 rescues who are part of my family. I have spent a lot of money at Pet Smart and you have seen the last of that. I hope my pet friends will share this post with everyone they know and understand that PetSmart and PetSmart Corporate could care less about you and your pet. The employees only care about there paycheck and Corporate only cares about profit.



Like Ã?Æ?�Ã?â??Ã?· Reply Ã?Æ?�Ã?â??Ã?· 8 October at 19:46





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Tiffany Coubal















Tiffany Coubal Open letter to PetSmart PetSmart: When you have the ability to possibly reunite a dog with its family why would you not want to make that happen? My daughters dog ran off 4 days ago and she has done everything possible to try to find her. She received a call from someone at Pet Smart Concord saying that someone brought in a dog matching the description to see if she had a chip. But by the time those a in the know knew that had happened she had left the store. My daughter later was told that the manager either personally knows this person or has access to at least a phone number and email address. My daughter went to see this manager and after getting caught in a number of lies, he told her he "would not get involved". My question is, why not? Why would you not reach out if you had the abilty to do so and pass along my daughters info to this person? Why do you even work in a pet store? I guess it's just a job for you! But, for dog lovers that are missing a part of their family any glimmer of hope means everything in getting that family member home. To add to their pain, last night my daughter received a call from someone at the store telling her essentially to back off. What the is that all about? Is intimidating your customers and employees how you handle things now? Or did this sorry excuses for a pet store manager put one of his employees up to that in the hopes of bringing more hurt onto this family that is already hurting? I am someone that has had dogs most of my life, as well as a Cat or two, some fish and I currently have 3 rescues who are part of my family. I have spent a lot of money at Pet Smart and you have seen the last of that. I hope my pet friends will share this post with everyone they know and understand that PetSmart and PetSmart Corporate could care less about you and your pet. The employees only care about there paycheck and Corporate only cares about profit.



Like Ã?Æ?�Ã?â??Ã?· Reply Ã?Æ?�Ã?â??Ã?· 8 October at 21:41





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Cheryl Wilson Jenkins















Cheryl Wilson Jenkins Open letter to PetSmart PetSmart: When you have the ability to possibly reunite a dog with its family why would you not want to make that happen? My daughters dog ran off 4 days ago and she has done everything possible to try to find her. She received a call from someone at Pet Smart Concord saying that someone brought in a dog matching the description to see if she had a chip. But by the time those a in the know knew that had happened she had left the store. My daughter later was told that the manager either personally knows this person or has access to at least a phone number and email address. My daughter went to see this manager and after getting caught in a number of lies, he told her he "would not get involved". My question is, why not? Why would you not reach out if you had the abilty to do so and pass along my daughters info to this person? Why do you even work in a pet store? I guess it's just a job for you! But, for dog lovers that are missing a part of their family any glimmer of hope means everything in getting that family member home. To add to their pain, last night my daughter received a call from someone at the store telling her essentially to back off. What the is that all about? Is intimidating your customers and employees how you handle things now? Or did this sorry excuses for a pet store manager put one of his employees up to that in the hopes of bringing more hurt onto this family that is already hurting? I am someone that has had dogs most of my life, as well as a Cat or two, some fish and I currently have 3 rescues who are part of my family. I have spent a lot of money at Pet Smart and you have seen the last of that. I hope my pet friends will share this post with everyone they know and understand that PetSmart and PetSmart Corporate could care less about you and your pet. The employees only care about there paycheck and Corporate only cares about profit.

Very disappointing Petsmart!!



Like Ã?Æ?�Ã?â??Ã?· Reply Ã?Æ?�Ã?â??Ã?· 12 October at 15:26





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Jill Argabright















Jill Argabright I hope this makes people quit going to the PetSmart at Afton Village. The manager is a piece of He does not belong in a store that is for pets and pet lovers. I'm going to post this any other place I can so everyone will know what he did. Lets see how much you like this part Mr. Manager. Karma is a and I'm going to make sure you get your share and maybe more.


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