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I called your number in the Philippines and young man helped me with my order and use my Macy's cash and told me he would send me an email confirmation. I never received a confirmation so I called the next day November 12. The young woman who helped me on this date told me my order had been canceled and that she didn't know how to help me. So now I don't have any Macy's cash which I did have $60 I was using towards my purchase. I don't have the items that I had ordered, I have no Macy's cash, no one returns my call. I cannot go into the store as I have cancer and cannot be exposed to crowds. I was doing Christmas shopping. I have been a customer since 1985. This has been a NIGHTMARE! The time and effort I have put into this is ridiculous.


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