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Yes my name is Anita Wheeler I live in Sacramento and I visited your store at 3537 Bradshaw Rd., Rancho Cordova I had a conversation with a lady by the name of Victoria I arrived at the store to pay my loan at 2:30 she had a sign on the door that said she would be back at three are you win get cash out of the bank to pick make my payment and I had a doctors appointment but I thought I'd be there quick enough and be able to make my doctors appointment I was disappointed when I found out that the store had was close especially on the first of The month no prior notice if they was going to be closed him I called back and I explained to her that the doctor gave me some medication and I was in able to drive back up there can I make my payment the next day she tell me know that it would be a late charge if I did why said I came there to make my payment and your store was closed she said I was by myself and I went to lunch well that's not my problem that she was by her self and then she went to lunch on everybody's pay day she was very rude she would let me speak to the manager I know calling another store of yours and I talk to at another branch and I talked to another lady she didn't feel that that was right either and she went on and I have my girlfriend take the money to the bank for me and put it in and they made my payment for me this is very unacceptable on the first of the month your stories how do you expect for people to make their payments and make your payments on time which you would then penalize them and you given no prior warning is at the stores going to be close that is totally unacceptable my name is Anita Wheeler


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