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Tonight, 12/13/16, I shopped for the first at Petsmart located at 1660 Camino de la Reina, Unit D, San Diego, CA.92108. It is the last time I will ever shop there. There was one check out open, the cashier had to call the manager several times in order to get a special code to process my discount. While waiting, a long line formed, so she had to open up a second check out to check customers out, while I waited for the manager. I am traveling tomorrow, so did not have the luxury to go elsewhere. I waited for over 15minutes for the manager. When she arrived, she did not even acknowledge me, much more apologize for keeping me waiting. The cashier thanked me for waiting and checked me out. I was furious!! If these are the discourteous and insensitive individuals Petsmart hires and trains as managers, God help us all! I will never, ever set foot in a Petsmart store again.


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