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the difference in two stores!! I went to Party city Forestville Md to get some party supplies and one couldnt find anyone too help me!! Walked up to manager on duty who only pointed and acted like we were disturbing him!!! Couldnt find what we were looking for so asked another person name tag was Tom! Same results we were disturbing him!!! Passed us on to someone else so walked out of store!!! We went to Waldorf store was greeted coming in by Art! we asked him for some help and he told us what we were looking for you didnt have so he went on to say sometimes think outside the box and procedded to help put together our Party needs!! He was up on a ladder and came down to help us!! No pointing no passing off to someone else! we ended up spending over a hundred dollars!!! but didnt mind because he was on point with all his suggestions!! what a difference a store makes and great customer service makes!!! we will return to Party City but not Forrestville!!!!! even the cashiers are friendly!!!! Great management!! Hope he gets thumbs up!!!!!


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