Flag Macy's Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I have a no-interest credit account which I purchased a trundle bed, I have been receiving statements in the mail, when I try to put this account number on line to pay, it tells me there is no such number. I did once get a human being and he was sending me a new card with new account numbers and security number. When I got the card it has the same number and security number as before. I have tried every phone number I could find but I cannot get a human!!!!If credit card number is not a good one, why am I paying the bill? Should I stop paying to get a human being on the phone?


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video