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Regret purchasing this for family member. Purchased on Good Friday, "assuming" the e certificate would be sent to my Aunt within the hour they stated. However, my aunt Never received the email even though I received two from them! One for the purchase and the other confirming that they sent it to email address i requested! Now, it's Saturday and I have to wait until Monday bc it was done online and the "branches" cannot help me! Never will I purchase anything else from Massage Envy. Nor will I be recommending anyone else to do so! I should have stayed with the spas I am familiar with and had good results. However, my Aunt lives out of town and this was "supposed" to happen quick and easily. Not the outcome though, really a hassle and something else I have to deal with come Monday!


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