Flag Hibbett Sports Customer Service Review

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I very rarely do this but as I was putting on my worn out sneakers this morning I thought, as a salesman, perhaps a company would want to know if they have a store offering "poor" service (poor being an objective jusdhment on my part). I also give the 3 strikes rule, I don't typically say anything till I've had 3 bad experiences. Maybe my expectations are too high but anyway...I have been buying my shoes at Hibbets for the past 4+ years and I consistently get bad service here in the Bardstown KY location. The only reason I'm writing is because the last time was the worst...I walk in last week at a fairly slow time, (I'm to a point where I dread going in by the way, but it's the only place local to get decent sneakers), there are 3 employees and 1 customer and I was never really helped. The manager I feel was doing a lot of other work so was in and out the back, naturally couldn't get away. I went to another clerk and asked for assistance (he almost seemed annoyed that I pulled him away from whatever he was doing on his phone). I never walk into Hibbets without spending money, I don't shop, I go to get shoes. Needless to say I didn't purchase anything this particular day. Very disappointing, why, the products and prices are fair, but I can't wear a 10-1/2 so someone (anyone) has to step in the back and grab a size 12 for me, not this particular day. Facebook was the priority. As I write this I realize I'm becoming a cranky old man who writes complaint letters, actually this is my first. I do realize the younger generation is harder to motivate and maybe this letter is completely erroneous but anyway. I hope things improve, who knows, maybe I'll give a fourth chance. Peace


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