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Visit to Arby's in Wise, VA was very disgusting today August 25, 2017.

A spill was cleaned up by a manager with paper towels, then, he went behind the counter and picked up a wet towel and proceeded to wipe the deep Grier where fries were cooking.

Before this, which it was a busy rush, an employee spoke rudely to a young lady, telling her "just go to the back". I don't know what she did or didn't do, as they were all running around acting confused. In the middle of all this, one worker, another lady was loud kind of pushing herself around.

By the time I seen the clean up job and not washing his hands, I threw my food away.

The young lady sent to the back, I felt sorry for, because she was humiliated in front of everyone around, and by the time we left, she was sitting at a table, I supposed trying to call for a ride. She should have never been humiliated that way, as all the employees seemed untrained, not just here.

I refrained from talking to manager, as one of them was the floor cleaner!!!!

I work in customer service and this whole ordeal was unacceptable.


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