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As a current policy holder I have been trying to execute a very simple task Notify Humana of a change of address Not so simple Over the past 2 days I have been on the phone with Humana Representatives 8 in all trying to get address change Incompetence of agents is an understatement. I still haven't been able to verify if i need a new plan because of change in residence. I do not have another 3 hours to spend on this project. Suggest that the process be simplified to a one stop shop


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