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Wife ordered two separate and different frames for two pairs of glasses from Visionworks in the Valley View Mall in La Crosse Wisconsin, salesperson was "Betty". When glasses arrived (3 days early) the order was made out for two of the same glasses, Betty admitted that she made the mistake and ordered them wrong. Betty said she restocked the frames after placing the order but those frames (that were not ordered) could not be found, wife very disappointed and forced to select a less desirable frame. Incidentally, this is the same salesperson who refused to let my wife select a different pair of glasses two years earlier when the ones she ordered would not adjust after two attempts. On a brighter note, the doctor that conducted the exam was very good and professional. Betty needs to retire.


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