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our family experience today at the Bethel Park PA store on Route 88/Library Road was absolutely the worst!!! - first the doors were locked and guests could not get in, the drive thru was around the building. There were people inside, so I went to the other side of the building and one of the guests who was already inside opened the door, I walked from one side of the unit to the other to let the rest of our family in. We have a ritual of eating lunch as a family group after church every Sunday (typically 16 people) the manager on duty (Clarissa) walked from the cooking area yelling "the dining room is closed, there is a sign on the door" and basically telling us we all had to leave and standing holding the door open until we did. On the way out the door I inquired if Arby's locations were franchise or corporate to which she replied "no, we are corporate and I wish you would contact them, My name is Clarissa and I'm the manager, please do call!" I told her she could contact corporate herself to resolve her own problems whatever they were - she was extremely rude and abrupt -


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