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Hotels.com
Ramada Arcata

Feb 23 - Feb 24
Real-time Feedback
Check-in
Lobby Slow Check-in Rude Staff employees talking
Room
Few Amenities View Noisy Not What I Booked
Location
Noisy Inconvenient
The tv does not work. The show time does not work. I was told we had a private balcony over looking the garden. No garden, no balcony. The manager sage is very rude and insisted coming in our room to fix our tv then could not fix it. Not given the services or service I paid for. Chris the manager was talk I g about personal business with employee and rude to his female staff. I thought meukey was very very nice and should be in charge. Not a rude loud person who does not respect the privacy or atmosphere on the lobby.
Steven Dulin
We will address this directly
Ramada Arcata Mar 9, 3:34pm
Thank you
Steven Dulin Mar 9, 3:54pm
Well after thinking about your abusive manners towards women. You have an Iraq, Middle Eastern abusive mentality towards Americans, Women customers, Wyndham, and Ramada. You are rude to your staff. You are rude and lie to your customers. You do not know how to manage a facility, you do not respect Wyndham or Ramada or the Company that made those companies famous and sought after. You are a nuisance to Arcata, and I would like to see you take your abusive middle eastern mentality and leave California. I believe women have equal rights. I niece Meukey, the sweet girl who you are mean and rude to along with the other girls who need a job and take your garbage, she should be in charge. Not some loud mouth uneducated no customer service skills guy who is from the middleeast and does not respect American, Women, or American companies. And your, you are a private owner and Ramada or Wyndham has no authority over the say so of your hotel, like you say, and you teach your staff to say. You do not have to follow Ramada or Wyndham policy, you are a private owner. That is garbage. I wanted to stay at a nice Ramada, a nice American Company, not a company run by with an abusive mentality towards Americans and females, who does not follow company policy. Then you want that company to handle your complaint and send you business. I say go back to Days I Arabia or where ever you come from Dubai, who cares. Just leave the company alone if you do not care about the identity of that company and you only care about you just like a male egotistical narcissist. Plus you could not fix my tv. You lied about having a garden. You lied about having a balcony, the pool is not even on the property. Your breakfast was , the girls were nice, but I can see you got them trained like obedient dogs. And you control the food too. You refused to fix my tv, refused to send maintenance, came Sage came in my room 15 minutes could not fix tv. Promised a discount and a maintenance personal. I got neither, only treated like garbage, and told because you were able to fix the tv after I left, that I was not entitled to compensation. The list goes on and on. The guts constantly smoking pot right by the no smoking sign. The kids playing loud music at breakfast. The noisy room. I mean, I stayed there before Ramada bought it, when the management was nice, during the remodel, and those are clean walls, but thin, that hotel, is not designed as and has no business architecturally
Steven Dulin Mar 11, 10:55pm
Well after thinking about your abusive manners towards women. You have an Iraq, Middle Eastern abusive mentality towards Americans, Women customers, Wyndham, and Ramada. You are rude to your staff. You are rude and lie to your customers. You do not know how to manage a facility, you do not respect Wyndham or Ramada or the Company that made those companies famous and sought after. You are a nuisance to Arcata, and I would like to see you take your abusive middle eastern mentality and leave California. I believe women have equal rights. I like Meukey, the sweet girl who you are mean and rude to along with the other girls who need a job and take your garbage, she should be in charge. Not some loud mouth uneducated no customer service skills guy who is from the middleast and does not respect American, Women, or American companies. And your, you are a private owner and Ramada or Wyndham has no authority over the say so of your hotel, like you say, and you teach your staff to say. You do not have to follow Ramada or Wyndham policy, you are a private owner. That is garbage. I wanted to stay at a nice Ramada, a nice American Company, not a company run by with an abusive mentality towards Americans and females, who does not follow company policy. Then you want that company to handle your complaint and send you business. I say go back to Dubai I Arabia or where ever you come from Dubai, who cares. Just leave the company alone if you do not care about the identity of that company and you only care about you just like a male egotistical narcissist. Plus you could not fix my tv. You lied about having a garden. You lied about having a balcony, the pool is not even on the property. Your breakfast was , the girls were nice, but I can see you got them trained like obedient dogs. And you control the food too. You refused to fix my tv, refused to send maintenance, came Sage came in my room 15 minutes could not fix tv. Promised a discount and a maintenance personal. I got neither, only treated like garbage, and told because you were able to fix the tv after I left, that I was not entitled to compensation. The list goes on and on. The guys constantly smoking pot right by the no smoking sign. The kids playing loud music at breakfast. The noisy room. I mean, I stayed there before Ramada bought it, when the management was nice, during the remodel, and those are clean walls, but thin, that hotel, is not designed as and has no business arxhitechturelly
Steven Dulin Mar 11, 10:55pm
nor managerierly being m
Steven Dulin Mar 11, 10:56pm
marketed as a Ramada. Ramada, are inexpensive very quiet polite beautiful hotels. You are noisy managers owners, this hotel is a cheap hotel construction, and the ambiance is all wrong. This is a low class hotel with a spiffy nice paint job. That is good. But it is poorly run and has no business being called a Ramada.
Steven Dulin Mar 11, 10:58pm


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