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I've never been to Safeway before today, but I have had a $25 Gift Card for the store for about a year now, and I drove by one of their stores today, and decided to do my shopping there, instead of my regular Publix grocery store....

I will never make that mistake again!

Before going there, I double checked the balance of the gift card, and indeed it was $25. So, my mom, my cranky 1 and a half year old, and 6 month pregnant me proceeded to grocery shop.. Then I went to pay, and they refused to take my $25 Safeway Gift Card. They told me it doesn't work, which is bizzare, since I double checked the balance prior to entering their store! Now, I got the Gift Card from up North, and I'm in FL, so I proceeded to read the fine print, thinking it may not be valid in certain states ( I know it's a silly thought, because that's illegal. Money is money, and the dollar value is the same everywhere in the USA), but no, it says " ....CARD CAN BE USED FOR PURCHASE OF MERCHANDISE AT ANY SAFEWAY COMPANIES STORES IN THE U.S. AND CANADA. CARD'S FACE VALUE IS IN U.S. DOLLARS;...." .

After their refusal to take the card, I asked to speak with the store manager, and Irene told me that she is the manager, however it turned out she didn't know how to do her job, and ended up calling Joseph, who turns out is a higher up than her, but still just a supervisor, and he didn't feel like listening to reason, or doing any work whatsoever.. I told him what it says in the back of the card (which was in his hand), and he didn't even bother reading it! He said they don't take those Safeway Gift cards... I asked him to call an actual manager, or GM, or their corporate offices and square this thing out, because they are currently refusing to take a valid $25 Safeway Gift Card, (which is as good as cash!), but both Irene and Joseph agreed that's not their job. 😂 At that point I realized they aren't too bright, and gave up. I decided to contact their corporate offices, and ask for my $25 back, because I will never visit any of their stores.


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