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I'm very frustrated with the NY Times digital service. I have not been receiving my early morning edition for about three weeks. The first time I called, I was told that there was a problem and my account was marked "no issue" and they were "working on it." The next time I called, they were still working on it, but I was to cancel all NY Times newsletters as part of the "fix." This morning, the representative didn't know why I had been instructed to cancel any newsletters, and urged me to re-sign up for those. As for why I wasn't receiving the early morning edition, she was almost evasive. I inquired about when it was going to be "fixed" and she couldn't say. I've tried to find out if it is just my account designated "no issue" or are there others, even many others? I tried to find out what I was paying for at this point and even that answer seemed cryptic to me.


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