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Horrible customer service! I have been in hold for over 20 minutes so far and that was on top of the 30 minutes trying to find out how to speak to a live person. I stopped using Quest 3 years ago due to poor customer service and length of time it took to get my test results. Thought I would give them a try this time since my other lab did not open until 8:30am and I was going to be on the road early, should have waited for the other lab, as apparently nothing has changed, they still could care less about their patients! Still on hold 35 minutes now!


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