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I have had FPL for about 20 years and NEVER missed a payment. Now have missed an extension by one day and when calling FPL, they dont get you over to a human being. Woah ? ? Finally I found another telephone and hit "zero" and got a human. Double Woah. I will report this to Tallahassee, as FPL is so cold on the telephones and threatens SUSPENSION. Triple woah. Time to get pissed off and report this monopoly.


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