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Hello, the wife and I dined out at the strongsville Ohio location, as soon as we sat down we put our points coupon for a free rib or steak

Meal, we had several drinks and appetizers, after a couple hrs talking with people, we asked for our bill, and I always tip for the full amount regardless of coupon or not. On way home I thought to myself that bill was very high, the wife looked at it and our coupon was not deducted, that should have been $20.49 less. There is no reason this should have happened, there was only a couple people in the bar, but the bar made was more concerned about talking with her husband on the phone.i called the manager of the store, SCOT and he said there was nothing he could do. He said he would have to look for the coupon, my points were deducted 150 and shows in my Friday's account. We are furious this manager did nothing for us , I will give you time to resolve this issue, or I will dispute this charge with my card company.


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