Flag Bonefish Grill Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

we dined at Bonefish over the weekend, this is not a complaint about the staff , our waiter was very nice and everyone we came into contact was very nice. I was disappointed with a few things. I ordered a diet coke, I was very surprised at the cost, I think over $3.00 is very high for a soft drink, especially when its in a medium sized glass and mostly ice. I did go over the bill as I felt it was very high over all for what we had. Strawberry shortcake was presented as a special that Sunday evening, as I asked how it was, the waiter said the strawberry shortcake was very good, however it would have been much better if there was more than a small biscuit with tons of whipped cream, in fairness it did have adequate strawberries, but I was not ordering a $7.00 strawberry and whipped cream dessert, lets face it, the shortcake or in this case, the biscuit is one of the stars and should be adequate, if they are homemade and that small, 2 should be in each order, my last comment was how the potatoes and scalloped potatoes were served, I don't expect them to come out of the kitchen in a rounded lump like they were scooped with an ice cream scoop, (which I am sure hey were to have that shape) the scalloped potato should come out in a wedge shape like when they come out of a homemade casserole and whipped the potatoes should be dropped onto the plate, not scooped, I had an entree and 2 scoops of potato, one whipped and one scalloped. Looked like the way the military would serve food. I was disappointed ,not in the quality, but in the cost vs quantity and presentation. thanks for listening and I hope to hear from you Deb Whiston


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video