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I booked this particular radissson based on a family member who stayed when it was freshly remodeled.. Never In he'll I would recommend not stay at this Hell home again, I drove up North for a shower, got off the road and went and was checking in, get to the counter gave my Info, I gave this nut my card, now my reservation price was 439.00 +50.00 fee.. This moron said 639.00.. I said WHAT?!? He repeat it I said wait it's 439.00+ 50.00 he went on to say it's 30% and it falls off and my nephew said what are you charging her that much for, it's only her in the room!! This dummy couldn't explain nothing he calls a manager over and then said o nevermind, like a fool I had no choice he already tied my card and money up so had to stay, he then ask do you have a car I said yes he said it's 9.00 a day😠.. my nephew checked in right after me he said to him o I won't charge you all that because she already paid the fee.. I said What??? So get to room the damn key didn't work had to lug all my stuff back to the front desk and by this time I said out me next to my nephew he said o he got the last room. Lucky my floor and room was quiet, so got up and it didn't sit well with me so went and ask for a manager he take one look and say he over charged you by a lot.. he gave me half off one night and food voulchers.. so Sunday came in from a long day was awaken at 2:30 a.m, by some Idiot kicking a door, it stressed me out because it was so loud thought he was breaking into my room, just as I went to call downstairs, it's stopped.. so took me a sec to go back to sleep, well it was next door to my sister room, she said he slammed doors in his room all Morning, threaten to murder the female that was with him, screamed and Hollard all morning and was tossing furniture around!! So later that morning when I went to check out the same clerk was there, I said to him you over charged me and held all this money on my card and I spoke to your manager, we both me and my nephew went to complain about the disturbance he act like he got an attitude so my nephew said I sense that you're not happy because we're complaining, this moron said well why didn't we call security, then he proceeded to say o well we have just one security guard, that's when we said we're done give us the corporate number and manager, it was one of thee worse experience we ever had, their attitudes were bad, people pay too much to get bad attitudes and service.. I'm done with their properties!!!!


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