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Hi everyone. While I love their massages and have used their services a lot and my family too, please do NOT use the website to get an ONLINE gift card!!!!!

I tried to get one 7/23/2019 for my daughter for her birthday and filled the screen out and payment information. Clicked submit and the webpage errored!

That wasn't the worse part. There were no confirmation emails sent to either my daughter or me. However the charge posted the next day to my bank!!!!

And when my daughter scheduled a massage to use what I thought was a gift card of course our location could not verify it. They tried and I tried resending the gift card from the website link. No luck.

Locations near us could not help. There is ONLY an email for help. NO customer support. No phone number to talk to a person who CAN HELP. The phone number posted with my bank post seems to be a corporate number but following the menu prompts for help with gift cards they tell you to send an EMAIL.

I'm not sure about anyone else but when I have an issue with a service I want to talk to a live person.

I am working with my bank now to treat this as a fraudulent charge.

The phone numbers given me we're for SURVEY support. Ugh.


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