Flag Jamba Juice Customer Service Review

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Greetings,
Let me first say that I absolutely love Jamba Juice, in particular, the Strawberry Surfrider which I have at least once weekly. However, I am contacting you to file a complaint regarding the Rewards system. For the past two months, I have not been able to register all of my purchases due to your Rewards system either not working or the store does not have it yet. Why you changed the old rewards system, is something I will never understand. It's your company, I get it, but if you were going to take something away regarding a customer's rewards, why wouldn't you put something in place that actually WORKS? I currently have 6 receipts for purchases totaling $34.74 that I was not able to register due to your rewards systems failures. I am truly disappointed in how long it is taken to get the new rewards system up and running!


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