Flag Potbelly Sandwich Shop Customer Service Review

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I was very disappointed today. I stopped at the store right near Union Station in Chicago. I planned on eating a sandwich on the train on my ride home.

I ordered the Prime Rib sandwich and I told the young man who waited on me how much I hated horseradish. I asked him to use ranch dressing instead and he said "ok".

I started eating my sandwich and all of a sudden - horseradish Ick.

There was nothing I could do about going back because the train had already pulled out of the station.

What a disappointment!!!


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