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I feel like I also need to add that the review did not come from a disgruntled customer that didn't get her order refilled at all.. it came from the pure shock of the dining room being as nasty and unclean and unsanitary as it was that White Castles there in Norwood Ohio was my first job at the age of 15 and that was 30 plus years ago we took great pride in taking care of that store Janet was my manager and I forget the last names and a lady by the name of Lulu was the district manager at the time.. and it upsets me to think that you don't that you must not have someone that goes around and checks the stores on how they look because white castles used to take great pride in that and I got to say someone hasn't visited the Norwood one and a very long time because there's no way that a manager on duty plus three other employees would actually be comfortable with that dining room looking like it was and just the fountain dispenser alone could be a very bad safety hazard.. I really do hope that you take these comments very seriously and take pride in that location because it's one of the oldest that I remember being around.. have one of the top employers or managers come in and actually surprised them and look at the place do it one day say something wait another four days then show back up and after that wait another 2 weeks I can guarantee it will be the same every time.. and by the way I threw my order in the garbage can as soon as I walked out the door there was no way I was going to eat something that came from a restaurant with a dining room looking like it did.. and yes I know that you can actually look and see them cooking back there but what kind of shocked me is the floor was clean back there but I didn't want to look too close because I was scared of what I might have seen because if they don't take pride in their dining room and makes you wonder what they actually work with back there if they actually clean the grills.. again threw food away knowing that there was no way I was going to take that chance of getting sick


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