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To whom it may concern, firstly, thank you for the incredible staff you employ. They are always happy to help,& they have a good product knowledge.
I'm 63 years old,& like most people, I've been concerned about covid,& going out has to be really considered. I always shop at sth tweed heads Aldi & although it's a 80 minute round trip for me, I always have made that trip, bypassing at least 6 closer grocery stores. I love all your grocery & cleaning products,& the great customer service.
My television stopped working recently. Very annoying considering I've been in lockdown,I'm unwell,& live alone.. I made the decision to drive to south tweed Aldi especially to purchase a 50cm television on Saturday 16th may. Several elderly people were there before 7am, as was I, & we got our trolleys & waited patiently. Doors opened at 8am & to our disgust, several people barged past up & took every tv available. Aldi staff advised us to pop over to nth tweed store, but all tvs were gone when we reached there.Please know that I realise it is NOT the fault of Aldi . I wonder perhaps though, if tickets could be handed out to those who wait for at least an hour, only to be disregarded by younger, fitter people who haven't lined up & push past us oldies. Your staff were very apologetic.
When I left the store I observed one young person loading 3 tvs on to his ute, with his friends . Just seemed so unfair. I trust you will understand that this feedback is not a complaint about Aldi, just the way your 'specials' are being abused. Yours sincerely, Jenn Sheehan


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