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I have been a member of comcast since 1978 and your customer service stinks. I am paying for a servie that I cannot even use. You do not have a live person to talk with and when you get one all they want to do is so restart. We have been having issues with our tv staying on. When we get a picture it is clear and precise. We will be watching our and it just goes out to a black screen.We unplug tv to reset the tv on our DVR Box.. We have done that more than 10 time since Christmas. We think it is the DVR Box We need to have a customer service person come out and help us with the problem.


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