Flag Potbelly Sandwich Shop Customer Service Review

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Your store located on Halsted in homewood Illinois has horrible customer service. I was left on hold for 45 min regarding a food item I did not receive. My husband decided to drive back up there and speak to the manager, this was jan 30th about 3:30pm. My husband explained to the manager that he came through the drive thru, didn't receive what he ordered, and that they still had him on hold. The manager looked at the phone and said oh yea you are.Just a terrible display of customer service for a manager and she couldn't care less.


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