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I am disappointed in some things that have changed since Covid. For example charging)50 for a visit of a guest is way out of line. In the past I could use my guest passes for that and would occasionally take my grandchildren. It is no longer affordable. The price to bring my two grandsons and daughter for one day is just shy of a membership for a month. Thats insane!
I also don't like that you have made GTX so rigid that those of us who have used that class for years now find it too rigid and boring. The instructor doesn't have the option to vary the program to clients needs. Previously we could use the bosu ball, the foam rollers, do a circuit that included the back stairs, use the rowers and ski machine and occasionally do some boxing. We could make it a game using cards along with the workout. In short, the instructor was allowed to get creative and make working out fun instead of a chore. Your instructors know their clients and know what they need from being on the ground working with them. Some stranger who happens to be in an office position does not know what the client wants or needs. You are making changes that are making the club one size fits all and one size doesn't fit all. My gym buddy group is not happy with you. My instructor is very knowledgeable. You are not!


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