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I have had an unresolved case with Ralph's customer service for over a month. I have called MANY times and all they say is that the case "was sent to the exectuive team..." Or, I am placed on hold for long periods of time. Well, this is URGENT and no one at customer service cares. I need assistance ASAP as the case involves my ability to go to my store (Hauser and Wilshire) to pick up my prescriptions. I need to be able to pick up my prescriptions without being HARRASSED by the manager, Anna. PLEASE HELP!


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