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Purchased a gas patio heater and returned it because the unit didn't have the screws to attach the heater to the gas bottle. Told the employee I needed the screws or exchange. She refunded my purchase and told me to find another unit. I asked if she could tell if they had one and she asked she couldn't. I went to find a replacement and they were sold out. I went back to returns and said I need to find screws that work and she informed me she had already returned the heater and she couldn't let me have it back. Her attitude was she could care less if I was upset. Another man came out and told me there was nothing they could do. He also could have cared less. Three weeks ago I purchased a gas grill for $1,000 from this store but will never go to this store or any lowe's ever again due to the lack of customer service displayed at the cave Creek, as store.


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